Privacy Policy

1. Information We Collect

When you use PaintFlow or visit our website, we may collect the following information:

• Contact information — name, email address, phone number, and business name provided when you book a demo or sign up.
• Business data — lead information, estimates, job details, and crew data you enter into the platform.
• Usage data — pages visited, features used, and general interaction patterns to improve our service.
• Device information — browser type, operating system, and IP address collected automatically when you visit our site.

2. How We Use Your Information

• To provide and maintain the PaintFlow platform and services.
• To communicate with you about your account, updates, and support requests.
• To send automated follow-ups, estimates, and messages on your behalf as part of the service.
• To improve our platform based on usage patterns.
• To process payments and manage your subscription.

3. Third-Party Services

We use trusted third-party services to operate PaintFlow. These may include:

• Calendly — for scheduling demo calls and strategy sessions.
• Payment processors — for securely handling subscription payments.
• Communication platforms — for sending SMS and email on your behalf.
• Analytics tools — for understanding how our website and platform are used.

These services have their own privacy policies governing how they handle your data.

4. Data Security

We take reasonable measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you cancel your subscription, we will delete your data within 90 days unless required by law to retain it.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

7. Cookies

Our website may use cookies and similar technologies for analytics and functionality. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact Us

If you have questions about this privacy policy or your data, reach out at hello@paintflowteam.com.